Heritage Permit Process

This was produced while working at the City of Mississauga for the Culture Division.

The heritage team came to me with an example of an illustrated application process for another municipality. They were hoping that we could do something similar to help simplify the process for acquiring a heritage permit.

We initially met so that they could explain the process to me. We left the meeting with a very dense and messy flow chart. I then broke that down and sketched out a cleaner chart that would be easier to follow. We went back and forth refining the information until we reached the best way to convey the information. I then created custom illustrations to help present everything in an approachable way.